Jelievo collects only what it needs, uses your data only for legitimate purposes, and never sells it to third parties. This policy explains exactly what we collect, why we collect it, who we share it with, and what rights you have over your personal information as a jelievo player in Bangladesh.
How Jelievo Keeps Your Information Safe
Six core commitments jelievo makes to every Bangladesh player regarding their personal data.
Every piece of data you send to jelievo — from your login credentials to your payment details — is protected by SSL/TLS encryption. This means your information cannot be intercepted in transit between your device and the jelievo platform.
Jelievo collects only the data it genuinely needs to operate your account, process payments, and comply with legal obligations. We don't collect data for the sake of it. If we don't need it, we don't ask for it.
Jelievo shares your data only with payment processors (bKash, Nagad, Rocket) and identity verification services where strictly necessary. We never share your data with advertisers or data brokers. Every third party we work with is bound by confidentiality obligations.
You have the right to access, correct, and request deletion of your personal data held by jelievo. You can also request a copy of your data in a portable format. These rights are available to every jelievo player and can be exercised by contacting our support team.
Jelievo keeps your data only for as long as it is needed. Account data is retained while your account is active and for a defined period after closure to meet legal requirements. Once the retention period expires, your data is securely deleted or anonymised.
Jelievo will only send you marketing communications if you have opted in. You can withdraw your consent at any time from your account settings or by contacting support. Opting out of marketing does not affect your ability to use the jelievo platform.
This Privacy Policy describes how jelievo collects, uses, stores, and protects your personal information when you use the jelievo platform. By registering an account or using any jelievo service, you confirm that you have read and understood this policy. If you have questions, contact our support team before proceeding.
Jelievo is an online casino and sports betting platform serving players in Bangladesh. We understand that your personal data is important to you, and we take our responsibility to protect it seriously. This Privacy Policy applies to all users of the jelievo website, mobile application, and any related services.
Throughout this policy, "jelievo", "we", "us", and "our" refer to the jelievo platform and its operating entity. "You" and "player" refer to any person who registers or uses the jelievo platform. "Personal data" means any information that can identify you directly or indirectly — such as your name, phone number, email address, or payment details.
Jelievo is committed to handling your personal data with transparency, fairness, and security. We collect only what we need, use it only for the purposes described in this policy, and never sell it to third parties for commercial gain.
Jelievo collects personal data in three main ways: information you provide directly, information generated by your use of the platform, and information received from third parties such as payment processors.
Information you provide directly:
Information generated automatically:
Information from third parties:
Jelievo uses your personal data for the following purposes only. We do not use your data for any purpose not listed here without first obtaining your consent.
When jelievo uses your data to analyse platform performance and improve user experience, this analysis is performed on aggregated, anonymised data sets. Individual player behaviour is not profiled for commercial purposes beyond what is necessary to operate your account and keep the platform secure.
Jelievo processes your personal data on the following legal grounds:
Jelievo does not sell, rent, or trade your personal data to any third party. We share your data only in the following limited circumstances:
Jelievo does not share your personal data with advertising networks, social media platforms, or data brokers for marketing purposes. Your betting history, financial data, and personal details are never used to build advertising profiles or sold to any commercial third party.
Jelievo uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the platform is used. Cookies are small text files stored on your device when you visit the jelievo website or use the jelievo app.
Jelievo uses the following types of cookies:
You can manage your cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to use the jelievo platform. For non-essential cookies, you can withdraw consent at any time through your account settings.
Jelievo retains your personal data only for as long as it is necessary for the purposes described in this policy, or as required by law. The following retention periods apply:
Once the applicable retention period expires, jelievo securely deletes or anonymises your personal data so that it can no longer be linked back to you.
As a jelievo player, you have the following rights over your personal data. To exercise any of these rights, contact the jelievo support team via live chat or email at [email protected].
You can request a copy of all personal data jelievo holds about you. We will provide this within 30 days of your request, free of charge.
If any personal data jelievo holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update most account details directly from your jelievo account settings.
You can request that jelievo delete your personal data. This right applies where the data is no longer necessary for the purpose it was collected, or where you withdraw consent. Note that legal retention obligations may prevent full deletion in some cases.
You can request that jelievo restrict how it uses your data in certain circumstances — for example, while a dispute about data accuracy is being resolved.
You can request a copy of your personal data in a structured, machine-readable format so that you can transfer it to another service provider if you choose.
You can object to jelievo processing your data for direct marketing purposes at any time. You can also object to processing based on legitimate interests, though jelievo may be able to demonstrate compelling grounds to continue in some cases.
Jelievo implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:
While jelievo takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. If you suspect that your jelievo account has been compromised, contact our support team immediately via live chat.
In the unlikely event of a data breach that affects your personal data, jelievo will notify you as soon as reasonably practicable. We will explain what data was affected, what steps we have taken to contain the breach, and what you can do to protect yourself.
Jelievo is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register or attempt to use the jelievo platform.
If jelievo discovers that personal data has been collected from a person under 18, that account will be immediately closed, all data will be deleted, and any funds deposited will be returned to the payment source. If you believe a minor has registered on jelievo, please contact us immediately at [email protected].
Jelievo may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When material changes are made, we will notify registered players via email or an in-platform notification at least 7 days before the changes take effect.
The "Last updated" date at the top of this page always reflects the most recent revision. We encourage you to review this policy periodically. Continued use of jelievo after an updated policy takes effect constitutes your acceptance of the revised terms.
If you disagree with any changes to this Privacy Policy, you should stop using jelievo and contact our support team to close your account and request deletion of your data where applicable.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how jelievo handles your personal information, please get in touch:
Jelievo aims to respond to all privacy-related requests within 30 days. For urgent account security issues, live chat is the recommended contact method. We take every privacy concern seriously and will work with you to resolve it promptly.
For questions specifically about the Terms and Conditions or Responsible Gaming policies, please visit those dedicated pages.
Now that you know how jelievo protects your data, create your free account and enjoy 200+ games, live sports betting, and fast bKash withdrawals — all on a platform that takes your privacy seriously.